Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators

Publikation: Bidrag til bog/antologi/rapportKonferenceabstrakt i proceedingsForskningfagfællebedømt

Standard

Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators. / Conway, Paul Maurice; Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G.

Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands. 2010.

Publikation: Bidrag til bog/antologi/rapportKonferenceabstrakt i proceedingsForskningfagfællebedømt

Harvard

Conway, PM & Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G 2010, Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators. i Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands.

APA

Conway, P. M., & Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G (2010). Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators. I Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands

Vancouver

Conway PM, Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G. Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators. I Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands. 2010

Author

Conway, Paul Maurice ; Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G. / Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators. Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands. 2010.

Bibtex

@inbook{e93ee9ee16c84371888870824803c838,
title = "Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators",
author = "Conway, {Paul Maurice} and {Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G}",
year = "2010",
language = "English",
booktitle = "Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands",

}

RIS

TY - ABST

T1 - Psychosocial characteristics and well-being in call-centres: A study on 1106 Italian operators

AU - Conway, Paul Maurice

AU - Campanini P, Camerino D, Punzi S, Fichera GP, Sartori S, Costa G

PY - 2010

Y1 - 2010

M3 - Conference abstract in proceedings

BT - Book of Abstracts: Fourth ICOH-WOPS, 14-17 June 2010, Amsterdam, the Netherlands

ER -

ID: 93558062