Children's experiences texting with a child helpline
Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › fagfællebedømt
We explore how children experienced texting with a child helpline, based on 724 qualitative responses representing 586 individual SMS counselling sessions. The data were collected through a questionnaire distributed immediately after receiving counselling and two weeks later. The children expressed the importance of feeling listened to and accepted by the counsellor, gaining new perspectives or developing a plan of action. They also emphasised the importance of the counsellors being sensitive to their readiness for change by providing advice and directives when needed and a listening ear when that was preferred. Only a few comments concerned the medium of texting itself, indicating that the sense of psychological closeness can move the technology to the background and outside one’s awareness.
Originalsprog | Engelsk |
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Tidsskrift | British Journal of Guidance and Counselling |
Vol/bind | 48 |
Udgave nummer | 2 |
Sider (fra-til) | 251-262 |
ISSN | 0306-9885 |
DOI | |
Status | Udgivet - 2020 |
ID: 242466763